Refund & Return Policy

Returns

Returns are accepted only under the following circumstances:

• Wrong product delivered
• Product received in damaged condition
• Manufacturing defect found in the product

To be eligible for a return:

• The request must be raised within 3 days of delivery
• The product must be unused, unwashed, and in its original packaging
• Proof in the form of images or videos may be required

Non-Returnable Items

The following items are generally not eligible for return:

• Products purchased during special sales
• Customized or altered products
• Products damaged due to customer handling after delivery

Refund Process

Once the returned product is received and inspected:

• Approved refunds will be processed within 7–10 business days
• Refunds will be credited through the original payment method whenever possible

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests cannot be accepted.

Exchange Policy

In eligible cases, we may offer a replacement or exchange instead of a refund, depending on product availability.

Shipping Charges

Shipping charges are non-refundable unless the return is due to our error or a defective product.